Shipping
SHIPPING RATES
FREE SHIPPING WORLDWIDE for orders over $150.
Shipping fee is flat $5.99 worldwide, $1 additional fee for each item.
USA / Canada 7 - 10 working days
UK 10 - 14 working days
EU 10 - 14 working days
AU / NZ 10 - 14 working days
Asia 3 - 7 working days
HOW TO TRACK
Orders are shipped using DHL and are fully trackable. Final mile delivery may be fulfilled by the local postal service in your destination country. Actual shipping cost will be reflected upon checkout.
To track your package, an email will be sent to you upon dispatch of the item with a link to the tracking number and status. You may also track your parcel Here.
OTHERS
Unexpected delivery conditions
While we do our best to make sure your order is delivered on time, once your order has left our facility we are not responsible if it is lost, stolen or damaged in transit. In addition we are not responsible for delays in shipment due to conditions beyond our control such as weather, postal service interruptions, etc.
Change of address
The shipping address for your order is shown in the checkout and on your order confirmation email. In the event that an incorrect address was entered, address changes cannot always be guaranteed. We aim to pack and process orders as promptly as possible, so please do not hesitate to contact us at serunicmarket@gmail.com if the incorrect address was given. SerunicBrass takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.
EXCHANGES AND RETURNS
View our returns & exchange policy Here.